Viedoc Technologies is the world’s fastest growing global provider of eClinical solutions. We believe in the life-changing impact that eClinical innovation can have on lives and strive to lead the leap globally towards the next generation of software for clinical trials.
 

We are currently hiring a Product Specialist (Project Management) to join our China team.

Viedoc has a game-changing eClinical suite that is designed to accelerate clinical trials and advance the development of drugs and medical devices by offering the latest in technology to streamline the electronic data capture process. Year by year, Viedoc evolves with a set goal to significantly reduce the time it takes to evaluate clinical research, leading to new treatments and cures becoming available to patients faster.
 

Job description

The role’s responsibilities will include:

• Learning our product inside and out as to be an expert in all system features
• Conducting technical demos and end user training of our product
• Assign our customers get started within our product 
• Coordinating between our customers, internal departments, sub-contractors, and partners to ensure smooth delivery of working eClinical suite builds
• Providing feedback in the form of feature requests to our product development team based on customer requests
   

Your profile

• A doer with a strategic, service-oriented mindset that won’t rest until your assigned clients are fully satisfied 
• Self-driven, flexible and have strong people skills 
• Experience in working independently and as well as in teams
• At least 1 year relevant work experience within clinical trials and preferably data management (e.g., Data manager, CRA, Project Manager)
• Great written and spoken English
   

Education

Bachelor's degree or higher from an accredited College or University.
 

Location

Shanghai
 

Industry

eClinical, Software, Pharmaceutical, Biotech, Medical Device, Consumer Health
 

Employment Type

Full Time
 

Job Functions

Profession Services/Customer Success, Technical Support, Project Management
 

About the company

Viedoc Technologies develops and markets software solutions for clinical trials and patient registries as SaaS (Software as a Service). The product Viedoc is a modern and future-proof eClinical suite that allows clinical trial sponsors and study sites to easily and securely collect, validate, transmit and analyze clinical study data. Viedoc has been used in more than 2.500 clinical studies in 75 countries with more than 100.000 users worldwide. The goal for organizations using Viedoc (mainly Contract Research Organizations (CRO), pharma, biotech, medtech and consumer health) is to produce health products in a more time and cost-efficient manner.

Viedoc Technologies is a privately held company with offices and presence in Sweden (Uppsala), US (Philadelphia), Finland (Turku), Japan (Tokyo) and China (Shanghai). The Uppsala office is the head office from where development and global operations are managed. The Philadelphia, Tokyo and Shanghai offices are focusing on sales and service delivery. Strategic partners for sales and service delivery are based in India, Germany, France and Japan. The company is characterized by an innovative approach, creativity and is striving to evolve the processes for how clinical trials are being conducted.

We want to do our part in contributing to a healthier world with excellence.
 

If the above resonates with you, apply to this position today by providing us with a CV and a personal letter describing why you are the perfect fit for the job.

Contact Matty Huang, for more information: Enable JavaScript to view protected content.

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Viedoc Technologies is the world’s fastest growing global provider of eClinical solutions. We believe in the life-changing impact that eClinical innovation can have on lives and strive to lead the leap globally towards the next generation of software for clinical trials.
 

We are currently hiring a Product Specialist (Technical Consulting) to join our China team.

Viedoc has a game-changing eClinical suite that is designed to accelerate clinical trials and advance the development of drugs and medical devices by offering the latest in technology to streamline the electronic data capture process. Year by year, Viedoc evolves with a set goal to significantly reduce the time it takes to evaluate clinical research, leading to new treatments and cures becoming available to patients faster.
 

Job description

The role’s responsibilities will include:

• Learning our product inside and out as to be an expert in all system features
• Conducting technical demos of our product
• Assign our customers get started within our product 
• Providing designer training and technical support to our customers
• Providing feedback in the form of feature requests to our product development team based on customer requests
   

Your profile

• A doer with a strategic, service-oriented mindset that won’t rest until your assigned clients are fully satisfied 
• Self-driven, flexible and have strong people skills 
• Experience in working independently and as well as in teams
• Relevant work experience within clinical trials (e.g., Data manager, database designer, clinical programmer)
  OR
• Relevant experience with EDC, ePRO, eCOA or other eClinical software
  OR
• Relevant experience at a software company in a customer success, technical support, or technical sales role
• A good understanding of javascript or similar programming language
• Great written and spoken English
   

Education

Bachelor's degree or higher from an accredited College or University.
 

Location

Shanghai
 

Industry

eClinical, Software, Pharmaceutical, Biotech, Medical Device, Consumer Health
 

Employment Type

Full Time
 

Job Functions

Profession Services/Customer Success, Technical Support, Project Management
 

About the company

Viedoc Technologies develops and markets software solutions for clinical trials and patient registries as SaaS (Software as a Service). The product Viedoc is a modern and future-proof eClinical suite that allows clinical trial sponsors and study sites to easily and securely collect, validate, transmit and analyze clinical study data. Viedoc has been used in more than 2.500 clinical studies in 75 countries with more than 100.000 users worldwide. The goal for organizations using Viedoc (mainly Contract Research Organizations (CRO), pharma, biotech, medtech and consumer health) is to produce health products in a more time and cost-efficient manner.

Viedoc Technologies is a privately held company with offices and presence in Sweden (Uppsala), US (Philadelphia), Finland (Turku), Japan (Tokyo) and China (Shanghai). The Uppsala office is the head office from where development and global operations are managed. The Philadelphia, Tokyo and Shanghai offices are focusing on sales and service delivery. Strategic partners for sales and service delivery are based in India, Germany, France and Japan. The company is characterized by an innovative approach, creativity and is striving to evolve the processes for how clinical trials are being conducted.

We want to do our part in contributing to a healthier world with excellence.
 

If the above resonates with you, apply to this position today by providing us with a CV and a personal letter describing why you are the perfect fit for the job.

Contact Matty Huang, for more information: Enable JavaScript to view protected content.

Show less